Custom order process

I would love to dye or knit a custom item for you! 

How does the process work?
  1. Pick your item. You can get started on the product pages for a Custom Hand-Dyed Yarn or a Custom Knit Item. Add you selections to you cart and check out. I will then follow up with you for Step 2 which is…
  2. Consultation! Following your purchase, I will reach out within 2 business days to discuss. During a quick conversation by email or phone (your preference), I will gather more info about what you have in mind. I can provide guidance, if needed, and we can talk timeline specifics.
  3. Dyeing or knitting begins :-) As your item is being created, I will send you regular updates on progress.

Alteration or Refund policy

If your item needs an adjustment, or it’s just not what you had in mind, please contact me. I am open to continuing to work on your item so that it meets your needs or providing you with a refund. No yarn goes to waste around here!

Other questions?

You can always email us!